Solmeks (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from solmeks.com (the “Site”).Personal Information We Collect1. Device Information
When you visit the Site, we automatically collect certain information about your device, including:
Web browser type
IP address
Time zone
Cookies installed on your device
Pages viewed and interactions on the Site
Referring websites or search termsWe use the following technologies to collect this information:
Cookies: Small data files placed on your device; may include an anonymous identifier.
Log Files: Track actions on the Site, including IP address, browser type, ISP, referring/exit pages, and timestamps.
Web Beacons / Pixels: Record how you interact with the Site for analytics purposes.2. Order Information
When you make a purchase, we collect information such as:
Name, billing address, shipping address
Payment information (credit card or PayPal account)
Email address and phone number
Together, Device Information and Order Information are referred to as Personal Information.How We Use Your Personal Information
We use your information to:
Fulfill orders, process payments, and arrange shipping
Communicate with you regarding orders or customer service
Screen for fraud and mitigate risk
Provide marketing or product information (based on your preferences)
Improve and optimize the Site through analyticsSharing Your Personal Information
We may share your Personal Information with trusted third parties to operate the Site and fulfill orders, including:
WooCommerce – powers our online store
Google Analytics – tracks Site usageWe may also share your information to comply with legal obligations, protect our rights, or respond to lawful requests.Behavioural Advertising
We may use your Personal Information to provide targeted advertisements. You can opt out of targeted advertising through:
Facebook Ads Settings
Google Ads Settings
Bing Ads Personalization
Digital Advertising AllianceDo Not Track
Our Site does not alter data collection when a “Do Not Track” signal is detected.Your Rights (UK & EU Residents)
If you are in the UK or EU, you have the right to:
Access, correct, or delete your personal information
Request restrictions on processing your data
We process your information to fulfill orders or pursue legitimate business interests. Your information may be transferred outside the UK/EU, including to the USA and Canada.Data Retention
We retain Order Information for our records until you request deletion, in accordance with applicable law.Changes to This Privacy Policy
We may update this policy to reflect changes in practices, laws, or operational requirements.Contact Us
For questions about privacy, data, or complaints:
Email: support@solmeks.com
Customer Service Page: https://solmeks.com/contact
Business Details:
Solmeks.com
Yarm Road, Stockton-on-Tees, England TS18 3NA, United Kingdom
