Billing Terms and Conditions

These Billing Terms & Conditions explain how payments, charges, and billing information are processed when you purchase from Solmeks. By placing an order on our website, you agree to the billing policies described below.

1. Accepted Payment Methods

We accept secure online payments through:

  • Credit Cards (Visa, Mastercard, American Express, Discover)
  • Debit Cards
  • PayPal (if activated on your store)
  • Shop Pay / Apple Pay / Google Pay (if available)

All payments are processed securely by Shopify or trusted third-party payment providers.
We do not store your full payment details.

2. Payment Authorization

By submitting your payment information at checkout, you authorize:

  • Solmeks to charge the full order amount to your selected payment method
  • Verification of your payment information
  • Billing for applicable taxes and shipping fees (if any)

If your payment cannot be verified or is declined, your order may be canceled.

3. Billing Information Accuracy

You agree to provide current, complete, and accurate billing and account information for all purchases made on our website.

You must promptly update your account if:

  • Your billing address changes
  • Your payment method expires
  • Your card details change

Failure to provide accurate information may result in delayed or canceled orders.

4. Order Verification & Fraud Prevention

To protect customers and our business, we may:

  • Request additional information to verify your identity
  • Contact you using the email or phone number provided
  • Cancel any order suspected of unauthorized or fraudulent activity

If your order is canceled due to suspected fraud, you will be notified immediately.

5. Pricing Policy

All prices on our website:

  • Are listed in USD
  • Are subject to change without notice
  • May include applicable taxes at checkout

We reserve the right to adjust prices, correct errors, or update item information at any time.

If a pricing error occurs, we may cancel the order and notify you before charging your payment method.

6. Taxes

Applicable sales taxes will be calculated and added at checkout based on:

  • Your delivery address
  • Local tax regulations

7. Refunds & Billing Adjustments

Refunds may be issued when:

  • You return an item according to our Return Policy
  • An item is canceled or out of stock
  • An order is overcharged by mistake

Refunds are sent to your original method of payment.
Processing times may vary depending on your bank or payment provider.

Please refer to our Return & Refund Policy for full details.

8. Chargebacks

If you believe a billing error occurred, please contact us first so we can resolve the issue quickly.

Filing a chargeback without contacting customer support may delay the resolution process.

9. Contact Information

If you have questions about billing or payment processing, please contact us:

Solmeks
Yarm Road
Stockton-on-Tees England TS18 3NA
United Kingdom
Email: contact.solmek@gmail.com
Phone: +1 332-265-2250 OR +44 782-809-5016
Contact Page: https://solmeks.com/contact/

Shopping Cart
Scroll to Top